Resolved -
This incident has been resolved.
Oct 20, 18:09 EDT
Monitoring -
Amazon Web Services has identified and fixed the root cause of the outage. We observe error rates beginning to drop in Nucleus as services recover.
Oct 20, 16:08 EDT
Investigating -
We are observing increased error rates across our services caused by an ongoing service degradation with our service provider: Amazon Web Services.
Oct 20, 11:42 EDT